Online Services

You will need to download an authenticator app to use the service, we recommend you do this before you register for Patient Access.

Here is a Tutorial Video on how to do this - Installing an authenticator app - we recommend Google Authenticator.

You can then register for Patient Access here.

Whether you are a previous user of online services or completely new, you will need to register. 

It is important to note that some of the functionality offered through NHS England & Wales is NOT currently available in Northern Ireland.

Once you have registered, you will need to send an email to reception.z00351@gp.hscni.net   - advising that you have registered and confirming your name, date of birth and mobile number.  

The Practice will then send you a 'Link Key' via email, which will allow you to add your specific GP Practice.

In some instances the Practice may be required to verify your identity before providing a link key.  When this is necessary, we will send a SMS with a link for you to upload ID.  Once this is verified, the 'Link Key' can be sent.

Please note this service is only available to individuals and cannot be set up for families. It is available to all those aged 16 years and above.

Whether you used Online Services in the past, or are completely new to the service, there are a number of tutorial videos available to help navigate the system. These can be found below:

• Create a Patient Access Account
• Installing an Authenticator App - we recommend Google Authenticator
• Link to a Gp Practice
• Nominate a Pharmacy
• Request Repeat Medication