Welcome to Portrush Medical Centre
The doctors and staff at Portrush Medical Centre are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
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Car Park Dunluce Avenue
From 6th July 2020 car parking charges are in operation at Dunluce Avenue car park. Please make sure you Pay and Display.
Causeway Coast & Glens Council have kindly offered a concession to those patients attending the medical centre for an appointment with a healthcare professional. The Council will reimburse up to 60 minutes free parking. Reimbursement claim forms are available within the reception area of the medical centre.
FLU CLINICS
This year it's more important than ever to have your flu vaccine. All relevant patients will receive appointment letters as per HSCB guidelines. With social distancing things are running differently than previous years.
Below are the things you need to know before you arrive:
DO NOT ATTEND YOUR APPOINTMENT IF YOU ARE FEELING UNWELL OR HAVE COVID SYMPTOMS
Wear a face covering
Dress so you can easily expose your arm
Only arrive at the medical centre at your allocated slot time
A small moving queue may form and patients should remember to keep 2m social distance
This is the flu clinic and to keep everyone save it needs to run smoothly and all other services will not be available on this day
CORONAVIRUS
TELEPHONE FIRST
To help reduce the potential spread of infection, all patients must contact the surgery by telephone first and can only attend in person if instructed by a GP or Nurse. If authorised to attend the surgery, patients are required to a wear face covering, sanitise hands on arrival and undergo a temperature test at our fever scanner before taking a seat in the waiting area - whilst adhering to social distancing regulations in respect of other waiting patients.
For urgent medical concerns please ring and speak to a receptionist. When you ring us, our staff will ask you some questions to determine your condition. Some of these questions may include if you have a temperature or a cough. These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients.
If appropriate, you may receive a call back from a GP or be given other relevant advice. Please be aware that during this pandemic our GPs are working in the Covid Centres in Coleraine & Ballymena and therefore the Doctor calling you back may not always be your usual GP.
If you need a repeat prescription please telephone the surgery on 02870829558 or use our online ordering service. You must nominate a Pharmacy to collect your prescription - do not attend the surgery to collect in person.
If you order a sickline you will be asked to send in a SAE or email reception to enable us to send you a copy.
Further advice regarding Coronovirus can be obtained from the Public Health Agency Website
https://www.publichealth.hscni.net/news/covid-19-coronavirus
If you have symptoms you can get tested for COVID-19
- Everyone must help stop coronavirus spreading.
- Only go outside for permitted reasons. If you go out, stay 2 metres (6ft) away from other people at all times.
- Groups of up to 10 people who do not share a household can meet outdoors, maintaining social distancing.
- Groups of up to 6 people who do not share a household can meet indoors, maintaining social distancing.
- Avoid touching your face and wash your hands as soon as you get home.
- You can spread the virus even if you don't have symptoms.
What to do if you have coronavirus symptoms
If you have:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature); OR
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual); OR
- a loss of or change in sense of smell or taste. Everyone in your house must stay at home.
- If you have symptoms of coronavirus, you'll need to stay at home for at least 7 days;
- if you live with someone who has symptoms, you'll need to stay at home for 14 days from the day the first person in the home started having symptoms;
- however, if you develop symptoms during this 14-day period, you’ll need to stay at home for 7 days from the day your symptoms started (regardless of what day you are on in the original 14-day period);
- 7 days after your symptoms started, if you do not have a high temperature, you do not need to continue to self-isolate. If you still have a high temperature, keep self-isolating until your temperature returns to normal. You do not need to self-isolate if you just have a cough after 7 days, as a cough can last for several weeks after the infection has gone;
- if you have symptoms and live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else they can stay with for the 14-day isolation period;
- it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community;
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
If you are are concerned regarding symptoms you are currently having please click on the link below
https://111.nhs.uk/covid-19
For information on:
CHECK OUT OUR MINOR AILMENTS ADVICE
Caring for children with coughs
Sore Ear Advice
Sore Throat Advice
Common Cold & Flu-Like Illness
ADDITIONAL LOCAL SUPPORT
Age Concern Causeway
Care in action - 028703 57966
Free service for anyone aged over 55 and self-isolating. Available Mon – Fri 9am to 5pm
Collecting and delivering prescription medications. Contactless approach used.
Shopping on your behalf for essential foodstuff. Up to 5 items. Delivered to your door. Contactless approach used.
Active listening service for those with worries or concerns about self-isolating and the current situation.
Reach Service Portrush
https://www.facebook.com/reachportrush
During the next weeks and months Reach can deliver essential groceries to your door. The cost of these items will be £5 including delivery.
Call 07929369228 to avail of this service
LIST OF LOCAL SHOPS DELIVERING GROCERIES
Shop list
FURTHER ADVICE AND SUPPORT AVAILABLE ON OUR "LATEST NEWS" PAGE
(click link for more information)
To complement our existing Primary Care team we now have a First Contact Physiotherapist, a Social worker and a Mental Health Practitioner in post in our surgery.
You can book an appointment with any of these services directly without having to see your GP.
PLEASE SEE IMPORTANT MESSAGE UNDER OUR "LATEST NEWS"
Available Online Services
Online Appointments - This enables you to view, book, or cancel your appointments with the doctor/nurse online.
Online Repeats – This facility allows you to request or check your repeat prescriptions online.
You will need to register with the practice to assess this service, and once registered you will be given information that will enable you to create your username and password.
If you are interested in this service, please complete this registration form which is also available at reception and return it to us
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(Site updated 01/10/2020)