ATTENTION – ONLINE PATIENT SERVICES WILL BE CHANGING

As from 23^rd June Portrush medical centre has changed to a new clinical system, this includes the Online Patient Services.

We apologise for any inconvenience this may cause but this change is beyond our control.

The last date to order a prescription ONLINE will be at 12 noon on 11^th June 2025.

Thereafter this service will cease. This will be temporary and the practice will be in touch after the changeover to email out the linkages codes and how to complete the registration for the new online prescription service.

Prescriptions can still be ordered via the repeat prescription line and posting your request in the red box at reception. Please bear with us whilst we make these changes and we thank you for your support and understanding.

red pills

REPEAT PRESCRIPTIONS

Please note - to order your repeat medication by telephone you should leave a message on our automated service line. Unfortunately we are no longer able to dedicate a member of staff to answer this type of call.

The following options are therefore available for ordering repeat medication:

24 hour automated telephone answering service

The red correspondence box available at the entrance to reception

It would help the receptionists if all items required in the next month could be ordered at the same time.

The prescription takes 48 hours to be processed so please don’t let your medicines run out. If you are ordering your prescription after 5pm on a Friday or over the weekend please note that this will not start to be processed until 09:00am on the next working day.

If you do not use a local pharmacy for your nominated chemist please check with them on their collection days from the surgery as this can impact on when your prescription will be at the chemist.

Please don’t ask for repeat prescriptions during surgery consultations. At holiday times it is important to make sure that you have enough medication.

For your convenience you may now nominate a chemist of your choice to collect your prescription.

Available Direct From The Chemist
Some medications are available from your chemist without a prescription. Please enquire at your local pharmacy for details about these 'over-the-counter' products.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

BANK HOLIDAY ARRANGEMENTS

Please ensure you have a sufficient supply of your repeat medication in advance of any holiday as Dalriada Urgent Care cannot issue repeat prescriptions.

Antibiotic Prescribing

Antibiotics, when used appropriately, can save lives in conditions such as pneumonia and meningitis.

Antibiotics don't, however, work for many common infections, such as colds, coughs and sore throats. Most of these are caused by viruses, which antibiotics do not kill: they only kill bacteria.

Taking antibiotics when they are not necessary can lead to needless side-effects and the development of antibiotic resistance: this means that some antibiotics might not be as effective when they are really needed.

In line with recommendations from the World Health Organisation, Portrush Medical Centre is actively working to reduce antibiotic prescribing. The demand on our practice for antibiotics is unacceptably high.

It is essential that we target antibiotic use to those patients with serious bacterial infections, who are at risk of suffering severe or prolonged illness, or are in danger of developing complications. You may notice that the doctor suggests other ways of managing your problem or gives a prescription to be used later rather than straight away.

Please be reassured that you will receive antibiotics if you really need them.

Please click on the links below for more information.

http://www.patient.co.uk/health/Antibiotics-Why-No-Antibiotic?.htm

Quick Links

REPEAT PRESCRIPTIONS

BANK HOLIDAY ARRANGEMENTS

Please ensure you have a sufficient supply of your repeat medication in advance of any holiday as Dalriada Urgent Care cannot issue repeat prescriptions.

Antibiotic Prescribing

Further Information

Your Health

Quick Links

Noticeboard

REPEAT PRESCRIPTIONS

BANK HOLIDAY ARRANGEMENTS

Please ensure you have a sufficient supply of your repeat medication in advance of any holiday as Dalriada Urgent Care cannot issue repeat prescriptions.

Antibiotic Prescribing